About Us

PRIMO is a management services organization in Western New York, serving approximately 300 clients and vendors with diverse needs across various industries. Private equity investors and physicians are drawn to our services to navigate complex regulatory environments, raise capital, and improve patient care while generating operational benefits for healthcare service providers. 

We provide our clients and vendors with the tools, services, and guidance needed to succeed in the challenging and unpredictable mixed payment environment while achieving innovative and relevant organizational outcomes. Our expertise encompasses population health, strategy, delivery system development, payment system reform, workforce development, and support services for population health management. 

Our firm provides organizational strategies, personnel, and processes to deliver value-driven, cost-effective care and promote authentic healthcare transformation. 

• Practices receive significant administrative support, offering essential relief from the overwhelming administrative burden and enabling them to focus more on patient care. 

• Physicians should maintain greater autonomy, enabling them to make decisions that best serve their patients and practices. 

• Patients experience enhanced service engagements that make them feel valued and cared for while benefiting from cost savings and economies of scale.